Wednesday 1 October 2014

RIP KEN WOOD

Yesterday a great tragedy befell my life. While in the middle of making a honey cake, after having made a cheesecake and an orange butter cake and a chocolate cake, my bench mixer died. Just like that, mid-beat. No burning smells, no funny noises, just wwwwWHHHIIIIRRRrrrrrrrrrrrrrrrrrrrrr.
I had to finish the cake by hand.

My Kenwood Chef was a wedding present. We have been friends and workmates for nearly 35 years. Sure, we had some disagreements; as a clueless novice I burned out the motor on two occasions, one crushing ice in the blender and the next, making breadcrumbs, also in the blender. So it was clear that the blender was a menace. And then it broke so good riddance. I bought a Sunbeam blender aout 10 years ago, and it is a beauty, but already showing signs of ageing. I also bought a Magimix food processor which is the ant's pants as far as making hummus, breadcrumbs, pesto, any dip you can mention, and crushed biscuits for cheesecake crusts (PLUS I somehow have manage to keep it parev, which takes some doing in my house, let me tell you.) But it's only about 6 years old and already the plastic fatigue has set in and it's a bit rattly.
But the mighty Kenwood was a fighter. Sure, you needed ear protection, it was so noisy, but it got the job done.  The blender attachment may have been somewhat deficient, but the shredder was pretty good and the mincer attachment superb. This was a real kitchen workhorse.

I am not one to give up on things so easily; I googled Kenwood repairs and I found J&T Appliances in Ashburton, and when I called, the man asked very savvy questions so I trusted him.
My rather opinionated Russian housekeeper, however, told me to call someone she knew, so I did; and he told me to call J&T. So that was enough for me.

So today I took the patient to J&T. The diagnostician fiddled with it, turned upside down and switched it on; the motor came to life, but it sounded sickly; wwwwhhhhhiiirrrrrrrrrrrrrrrrrrr, instead of the usual dauntless WWWHHHIIIRRRRR. He shook his head, and said that it would take 2 weeks before he could let me know; they haven't made parts for this model for 20 years; they have to make their own parts.
So I asked him what would be the equivalent today? What could I replace it with?
He looked at me intently and declared, 'Nothing. There is no equivalent made today. Everything is made in China and they're all plastic toys. Oh, you could get a Hobart commercial one, for $4,500, but Kenwoods today? Not a patch on this.'
'But what if you can't fix it? What should I buy? I saw the Kenwood top of the range 1500W, is that good?'
He snorted derisively. 'All plastic Chinese toys. It's not the wattage, it's the gearing.'
'But say I need to buy something new...'
'Kitchenaid. Oh, not perfect, they have this fault in the mumble mumble flux capacitor modulator mumble mumble', waving at 2 Kitchenaids sitting on the workbench, 'So you have to replace the whole motor, and even so, they can only do half of what THIS beauty can do. But they're better than Chinese toys.'
Around this time I realised that I had actually been in this shop before.
'Do you repair Dualit toasters?' I asked.
'Yep, best toasters in the world!'

Oh, I had been there before. My Dualit crazy expensive retro toaster had malfunctioned years before, and I must point out that even when it is working, you have to watch it every second, because turn your back on it, it burns the toast. How many smoke alarms have been set off by this bastard toaster. But then it stopped toasting, or, to be more accurate, it only toasted one side of the bread, leaving the other side cold and raw. And my research had led me to J&T, where I met several other citizens glumly standing in line with their Dualit classic toasters under their arms. And I heard that refrain: 'Best toaster in the world!' I asked another lady if hers also burned the toast, and she nodded, morosely. So when it came to my turn, I said:
'Upon what do you base your claim of the Dualit being the best toaster in the world? It burns the toast if you don't stand over it!'
'Well, if the element burns out, which is what has happened to your toaster, you can replace the element for $50!'
'For $50 I can buy a whole new toaster! With electronics, so it won't burn the toast!'
'Yeah, but after a couple of years it carks it and you have to chuck it out! You can't fix it! Not like this one! This is the best toaster in the world!' Because he can fix it. For the price of a new  normal toaster.
But He Who Must Be Obeyed, i.e. my husband, loves this toaster, so what could I do. I had The Best Toaster In The World fixed and it's still serving me, albeit in a surly adversarial fashion.

But I am lost without my Kenwood. My trusty companion awaits its post-mortem and my kitchen is eerily quiet. I can only hope for Techias HaMaysim and a Refuah Shelemah. Let's hope for good news. And I'm sure it will cost more than $50. But for Ken, it's worth it.


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